o Systems Support: Years ago, with the introduction of SunSpectrum Support, Sun set the standard for fully-integrated hardware and operating system (OS) service coverage. Today, the single price, total-system approach provided by a Sun System Service Plan remains the best option if you are running the Solaris or Windows OS on your Sun hardware.

The services and support provided by Sun System Service Plans can help you boost system availability, create IT efficiencies, reduce budgetary risk, squeeze more value from your IT assets, and eliminate separate operating system (OS) licensing/subscription costs.

o Storage Support: With over 35 years of experience, Sun knows how to provide dependable support for storage hardware and software. Our combination of scalable technology, dedicated engineers and proven processes help you achieve your backup, archive and compliance goals.

    Key Benefits

• Improve system availability up to 99.9998% 
• Maximize product performance with firmware releases and updates
• Quickly resolve situations with SunVIP Interop Support
• Earn training credits to keep your IT staff at peak performance
• 24X7 access to Sun's knowledgebase

o Software Support: Having a Sun Software Service Plan or Subscription is an easy and efficient way to maximize your investment in Sun software. Sun offers a variety of options that provide telephone and online technical support; software updates and upgrades; as well as self-help tools and notifications. All plans are available with varying levels of support so you get the help you need as promptly as your business needs require.

    Key Benefits

• Maintain control by selecting the precise level of service you need for the software you use
• Improve service levels to your customers
• Maximize internal resources
• Manage change
• Improve business agility
• Gain control over your IT Systems
• Reduce total cost of ownership

o Enterprise Support: As the size and complexity of your datacenter grows so too does the size & complexity of your support needs. There comes a time for many of our customers when buying support for their site as a whole, rather than on a unit by unit basis, makes better business and financial sense. When that time comes for you, Sun is there to help with Service Plans for the Enterprise.

Service Plans for the Enterprise build on the strength of Sun's integrated SunSpectrum operating system and hardware support while offering the advantages of simplified contract management and modular components tailorable to your needs while bringing to bear the full breadth of enterprise class service capabilities that Sun has to offer.

Other services such as Training & Certification are also offered by Sun.